Introduction

Welcome to Super English (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.superenglish.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Site.

Information We Collect

We collect information about you in various ways when you use our Site.

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in interactive features of our services, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, phone number, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Site, we automatically collect information about you, including:

Log Information: We may log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.

Device Information: We may collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

Location Information: We may collect information about the location of your device each time you access or use our Site or otherwise consent to the collection of this information.

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Site or emails and track the number of visits or understand usage and campaign effectiveness.

Information We Collect from Other Sources

We may also obtain information from other sources and combine that with information we collect through our Site. For example, we may collect information about you from third parties, including but not limited to social media platforms and other partners.

Use of Information

We use the information we collect to provide, maintain, and improve our Site, including to:

  • Provide and deliver the products and services you request, process transactions, and send you related information, including purchase confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Respond to your comments, questions, and requests, and provide customer service.
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Super English and others, and provide news and information we think will be of interest to you.
  • Monitor and analyze trends, usage, and activities in connection with our Site.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Super English and others.
  • Personalize and improve the Site and provide advertisements, content, or features that match user profiles or interests.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Super English or others.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Advertising and Analytics Services Provided by Others

We may allow others to serve advertisements on our behalf across the internet and to provide analytics services. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Site and other websites and online services, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Super English and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Site and other websites, and better understand your online activity.

Security

Super English takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any concerns about the security of your information, we encourage you to contact us directly to discuss them.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our services. Additionally, we may retain your information to comply with our legal obligations, resolve disputes, and enforce our agreements. Once your account is deactivated, we will retain and use your information only as long as necessary to fulfill these obligations. Afterward, we will delete or anonymize your data. You have the right to request the deletion or correction of your personal data at any time by contacting us.

Your Choices

Account Information

You may update, correct, or delete information about you at any time by logging into your account or emailing us at [email protected]. If you wish to delete or deactivate your account, please email us at [email protected], but note that we may retain certain information as required by law or for legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

Promotional Communications

You may opt out of receiving promotional emails from Super English by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Mobile Notifications

You may opt-in to receive mobile notifications from Super English, including updates on your learning progress, reminders, promotional offers, and other service-related notifications. If you choose to receive these notifications, you can control your preferences or opt out at any time through your device settings. Please note that opting out of promotional notifications will not affect your ability to receive critical service-related notifications necessary for the functioning of your account.

Closing and Summary of Privacy Policy

At Super English, we prioritize the privacy and security of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

In summary, we collect various types of information, including personal data you provide directly, information collected automatically through your use of our site, and information obtained from third parties. We use this information to provide, maintain, and improve our services, communicate with you, and ensure the security of our platform. We take reasonable measures to protect your data, though we acknowledge that no method of transmission over the internet is completely secure.

We share your information only in specific circumstances, such as with service providers who assist us in operating our services, in compliance with legal obligations, or with your consent. We retain your data for as long as necessary to fulfill the purposes outlined in this policy and as required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

By continuing to use our site after any changes become effective, you agree to be bound by the revised Privacy Policy. Thank you for trusting Super English with your learning journey.